Make your first call

CallForges calls from your browser, so all you need is a number, a microphone and a few clicks. This guide walks you through your first call. For everything else the dialer does, see Place a call from the dialer.

Written by CallForges Support · Updated 31 October 2026

Before you start

• A number to call from. Your trial includes one free local number in the US, the UK, Canada or Australia. If Phone Numbers says No phone numbers yet, get one first.
• A microphone or a headset. A headset gives the other person the clearest sound.
• A browser that may use your microphone. It asks the first time you call.

Get your number

Owners and admins can buy numbers. If you have the Member role, ask one of them to buy a number and make you its owner.

1. Click Phone Numbers in the sidebar, then Add Number.
2. In Number details, choose the Country and the Number type, pick a number from the list and click Save & Next.
3. In Confirm details, check that the Owner is you, then click Confirm & Purchase.

Your first local number in the trial is free. The full steps are in Buy a phone number.

Place the call

1. Click Dial at the top of any page. The dialer opens on the Phone tab.
2. Choose the country from the dial code list, then type the number in Enter number. If the digits don't fit that country, the dialer tells you.
3. Under Call via, choose the number the other person will see.
4. Click Call.
5. The first time, your browser asks to use your microphone. Click Allow.

On the call

The dialer shows Ringing, then Connected with a timer once they answer. While you talk you can use:

• Mute to turn your microphone off and on.
• Hold to put them on hold, and Resume to bring them back.
• Keypad to press digits, for example to get through a phone menu.
• Note to type notes about the call.
• Transfer to pass the call on: see Transfer a call.

Click End to hang up.

Until you add a card, each trial call can last up to 5 minutes. The timer counts down the last minute, and the call ends at the limit. To remove it, see Add a card to lift the limits.

After the call

• The Logs tab in the dialer lists your recent calls.
• Call Logs in the sidebar opens Call History, where every call is listed. Click a call to see its details.
• If your workspace has the post-call details form turned on, it opens when a connected call ends. Choose a Disposition and add any notes.

If the call doesn't go through