Is there a seat minimum?
No. Start with one seat and add people when you need them.
Can I mix plans across my team?
Yes. Your SDRs can be on Business while your support team stays on Starter.
What do I get in the free trial?
14 days with Business features, and no card needed to start. You get a free local US, UK, Canada or Australia number, 50 inbound and 50 outbound minutes, and calls of up to 5 minutes each. Add a card to remove the 5-minute limit, take up to 5 numbers per user and top up credits. You can port your numbers during the trial. If you don't choose a plan, the trial number is removed when the trial ends.
How are minutes counted?
Per minute, rounded up to the next full minute. Calls to and from the US, UK, Australia and Canada use your plan's free minutes first. See the fair usage policy for details.
Do unused free minutes roll over?
No. Your free minutes reset at the start of each billing month.
How is the AI voice agent billed?
Per minute the agent spends talking, at $0.12. Business and Scale include a pool of minutes each month. Time after a transfer to a person counts as a normal call.
How do credits work?
Credits pay for extra numbers, minutes after your free pool and AI voice agent minutes. You can top up once you subscribe, or during the free trial once you add a card.
How is transcription billed?
Call transcription is billed per transcribed minute, at the published rate.
Can I port my numbers?
Yes, including during your free trial. Porting a US number costs $10. Fees for other countries vary by carrier.
Are plan changes prorated?
No. Upgrades and added seats are not prorated.
Can I cancel?
Monthly plans cancel anytime. Annual plans can change or downgrade at renewal.