Add your docs
Help articles, policies, FAQs. The agent answers from these and nothing else.
Step 01
AI Voice Agent
Every call answered.
Every call answered.
Even at 3am.
When your team logs off, the Callforges agent picks up. It answers from your own help docs, in the caller's language, and books the callback for the morning.
14 days with Business features · No card to start
100 agent minutes per user on Business, then $0.12 a minute
CallerI'm locked out and we go live tomorrow.
AI AgentI can help. I've sent a reset link to your email.
CallerGot it. Can someone check our setup in the morning?
AI AgentDone. Support will call you at 9:00, your time.
Callback booked · 09:00 · AU support
24/7nights, weekends and holidays
30+languages, in the caller's own
100 minper user a month on Business
$0.12a minute after your pool
Set up
Live in three steps.
Choose when it answers
Send calls to it after hours, on weekends, or whenever your routing says.
Step 02Turn it on
Pick the number. Calls start getting answered tonight.
Step 03It never pretends to be a person.
- Every call starts by saying it's an automated assistant.
- Callers can reach a person or leave a message at any point.
- It only answers from the sources you give it.
Minutes
Pay for the minutes it talks.
Agent minutes are separate from calling minutes and pooled across your account.
Starter$0.12per agent minute
Business100 minper user a month, included
Scale250 minper user a month, included
After a transfer to your team, the rest of the call uses normal calling minutes. Extra agent minutes are $0.12 each.
Agent questions.
What is an AI voice agent?
It's an assistant that answers your phone line in a natural voice. It talks with the caller, answers from the documents you give it, and books a callback or hands the call to your team when a person is needed.
When does it pick up?
You decide with call routing. Most teams send calls to the agent after hours, so nights and weekends are covered and your team keeps the day.
What can it answer?
Questions covered by the help docs, policies and FAQs you give it, in 30+ languages. You own those sources, so keep them current. If it doesn't know, it books a callback instead of guessing.
Will callers know it's AI?
Yes. The agent tells callers they're speaking with an automated assistant, and they can always ask for a person or leave a message.
How is it billed?
Per minute the agent spends on the call, at $0.12. Business includes 100 agent minutes per user each month and Scale includes 250, pooled across your account. Once a call is transferred to a person, the rest uses normal calling minutes.
Free for 14 days
Tonight's calls, answered.
Add your help docs, pick your number, and let the agent take the night shift. Business features for 14 days, no card to start.